Articles and Blogs
Communications Services as a Marketplace
Consumers appetite for real-time services and rapid evolution in communication technologies drives much of the transformation in the telco world. Communication Service Providers (CSP) are at the center of this churn. They are being pushed to the brink to come up with innovative offerings that exceed customer expectations and propel profitability. Rapid penetration of new age digital channels means that enterprises should transform from mere communication operators to digital providers. This calls for a fundamental shift in the business and technology environments from monolithic, disparate systems to nimble and agile units to drive innovation at speed and scale.
Accolite Digital helps CSPs redefine consumer experiences, renew and amplify their technology, develop new business models, and ensure unified orchestration, management across the digital ecosystem. We do this through agile working and Centre of Excellence (CoE) based approach across domain consulting, telecom application and software development, OSS/BSS cloud transformation, digital operations (Automation, Analytics, AI/ML) and platforms for 5G & IoT.
Elevating your customer experience by creating a mature, customer-centric, digital-first ecosystem to help telcos in achieving hyper-personalized customer service with considerable reduction in time to market.
Providing infrastructure strategy and solutions that can elevate your network capability along with helping organizations to achieve scalable, future proof and capability to support next gen requirements.
Building future proof BSS/OSS cloud solutions aligned to Agile, DevOps and open source framework by leveraging data. This drives business agility, enables cost reduction and ultimately, results in customer satisfaction.
Digital Operations and Consolidation of World’s largest Real-time BSS System in India for Mobile Broadband Services
Modernizing the omnichannel journey by adopting an open source microservice solution and providing superior customer experience