Media and Telecom

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CSP as Digital Natives

Consumers appetite for real-time services and rapid evolution in communication technologies drives much of the transformation in the telco world. Communication Service Providers (CSP) are at the center of this churn. They are being pushed to the brink to come up with innovative offerings that exceed customer expectations and propel profitability. Rapid penetration of new age digital channels means that enterprises should transform from mere communication operators to digital providers. This calls for a fundamental shift in the business and technology environments from monolithic, disparate systems to nimble and agile units to drive innovation at speed and scale.


Our Expertise



We help CSPs redefine consumer experiences, renew and amplify their technology core, develop new business models, and ensure unified orchestration and management across the digital ecosystem. We do this through agile working and Centre of Excellence (CoE) based approach across domain consulting, OSS/BSS cloud transformation, digital operations (Automation, Analytics, AI / ML) and platforms for 5G & IoT. We help our customers to focus on their business to amplify


Customer Experience: Deliver omnichannel experience to consumers, partners, and employees

Digitization with simplification: Streamline processes and rationalize BSS/OSS (cloud-native) to optimize business operations. Improved analytics across customer and network operations to drive profitability.

New Business Models: Monetize new revenue channels through 5G/IoT and other emerging technologies

Risk-free network expansion: Support network operators with seamless services spanning technology consulting, network planning, network cloudification, deployment, and operations. This will help in the launch of new services at speed and at the same time expand networks faster.  

Segments

Offerings

Simplify Business Operations
  • Transform legacy monolithic systems into smaller, independent microservices at BSS/ OSS layers.
  • Cloud migration and cloud operations (CI-CD)
  • Process re-engineering, automation, and AI algorithm to improve OSS
Differentiated Customer Experience
  • Omni channel transformation
  • Predictive models to understand customer behavior
  • Customer and partner MDM
Accelerate Innovation
  • Reusable frameworks for improved time to market
  • Agile / DevOps process improvement and automation
Transform Business Models
  • Micro Services based new- age products and services for industries
  • Connected applications to rollout 5G to Healthcare, Utilities, and other industries.
  • Compliance and security
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Insights

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Case Studies

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Webinars

Test Automation in Telecoms
CSP's are modernizing their traditional monolith IT systems to offer an innovative and seamless experience for customers. In this webinar Accolite Digital and Leapwork showcase how testing automation empowers telco teams to build future enterprise systems. You'll learn how to break testing silos in the telecoms industry and achieve end-to-end testing in complex business support systems (BSS).
View Video

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