September 06, 2022
Retailers may not think of themselves as being in the business of managing data, but in many ways, they are. While retail interactions are first and foremost about helping people access the goods they need and want, taking the next step to think about them in terms of what they can teach—what data they can provide—can open up a host of opportunities for retail businesses. And once that data is collected, artificial intelligence can help retailers take practical next steps. 15 members of Forbes Technology Council share smart ways leaders of retail businesses should be using AI in their operations.
Find out what Chris Strahorn, Executive Vice President, Healthcare and Insurance, Accolite Digital has to say:
To Optimize Employee Scheduling
Artificial intelligence and machine learning can offer valuable insights into such areas as pricing and inventory management; however, perhaps its most compelling current use case in retail is workforce scheduling. AI/ML can be very effective at scaling the human managerial intuition of who might be a no-show for a shift or who is close to quitting. AI/ML offers managers a measurably superior ability to optimize schedules based upon these insights. - Chris Strahorn, Accolite Digital
This article was originally published in Forbes.