Banking, Financial Services & Insurance | Insurance

Building a Future-Proof Digital Infrastructure

Explore capabilities

OVERVIEW

Driving Digital Transformation in Insurance

We are a trusted partner for world’s leading insurance companies, helping them reimagine their digital transformation journey by harnessing cutting-edge technologies to optimize operations, enhance customer experience, and fuel business growth.

Specializing in the development of policy administration and policy servicing systems, we integrate disruptive technologies to enable scalable and sustainable digital infrastructures capable of processing high volumes of transactions. With our extensive experience in the domain, we craft superior omnichannel customer experiences through user-friendly mobile and web applications ensuring seamless point-of-sale interactions. We leverage our Data and AI capabilities to streamline data lakes and help in deriving actionable insights.

Capabilities

What we do

Insurance Core Systems Modernization

We help modernize your legacy insurance operations by designing and implementing comprehensive next-gen cloud-based insurance core systems.

We have the expertise to:

  • Simplify the entire insurance lifecycle, including efficient management of multiple sales and post-sales servicing transactions with faster turnaround times.
  • Develop customisable underwriting module that equips agents, or teams, to collect holistic information for accurate risk assessment and premium pricing decisions.
  • Provide real-time claim status updates while supporting global operations across multiple countries at once with localized features and regulatory compliance.

Dynamic Data Ecosystem

Unlock the value of your customer information with a dynamic cloud-based data ecosystem. We partner with you to build a connected future, empowering you to:

  • Unify customer data with our expertise in designing and developing a centralized data management solution that eliminates data silos and ensures consistent, reliable access to customer information.
  • Extract actionable insights by leveraging powerful analytics tools integrated within your data ecosystem for a data-driven, customer-centric approach.
  • Embrace operational efficiency through an API-driven architecture that fosters seamless communication with existing systems.

ePOS Digital Channel

Today’s customers demand for a seamless experience across all touchpoints. We offer a customizable e-insurance POS powered by AI to streamline and accelerate transactions for both customers and insurers. It even collects customer information offline, syncing later for a seamless experience anywhere.

This helps in:

  • Efficient data capture and built-in features minimize errors and expedite applications, leading to faster turnaround times.
  • Seamless policy management – from renewals, updates, and other needs directly through the app.
  • Enhanced customer satisfaction because of convenient service options, and streamlined processes.

All-in-one AI Health & Wellness App

As the insurance industry embraces a value-added service model, AI-powered health and wellness apps are becoming a powerful tool for proactive health management. We offer the technology you need to design and develop next-gen healthcare ecosystems tailored to your business needs.

Our innovative solution offers a suite of features designed to:

  • Leverage AI for health insights and preventive care recommendations to support health goals leading to potentially lower claim rates for providers.
  • Simplify insurance management – from purchase, renewal to update for insurance plans directly within the app.

Insurance Sales via Strategic Partnerships

Building trust and reaching new customers is faster with banks. We create custom Insurance Sales Platforms for banks, fostering collaboration and empowering them to become trusted insurance advisors through:

  • Seamlessly integrating within your bank partners’ existing online platforms and mobile apps creating a smooth and convenient insurance buying experience for customers.
  • Strengthen customer relationships utilizing comprehensive information on insurance products, along with other  innovative sales and service tools.
  • Leverage the combined power of bank and insurance customer data to personalize product recommendations.

Insurance Product Design Suite

Consumer expectations are outpacing traditional product development cycles driving the need for dynamic, customer-centric insurance products. We help build a future-proof advantage by designing and developing data-driven, customer-centric insurance products on-demand empowering you to:

  • Seize fleeting market opportunities by developing and launching new products within 24 hours.
  • Transform customer experience by optimizing product distribution through digital channels, with frictionless onboarding and simplified product access.
  • Embrace agility and adaptability with our API-based approach ensuring seamless integration with your existing core systems.

Insurance Test Automation

We empower insurers across all lines (health, life, property, re- insurance, casualty etc.) to achieve digital transformation and accelerate innovation. Our quality engineering expertise focuses on delivering a flawless customer experience (CX) by:

  • Strategic automation by leveraging platform-led automation solutions to expedite and simplify repetitive testing tasks.
  • Guiding you through each step of your transformation journey leveraging robust testing practices to optimize your digital value chain and facilitate data integration (DI) for informed decision-making.

Gen AI-powered Customer Assistance

Traditional methods can struggle to keep pace with today’s customer expectation of immediate and readily available support. We offer a fully customizable comprehensive support assistant powered with advanced Generative AI engine that delivers :

  • 24/7 support and answers to frequently asked questions anytime, anywhere.
  • Handles a wide range of tasks, from basic queries to policy servicing and document handling, reducing the need for human intervention.

Partner with the Industry’s Best

We deliver superior service and exceptional results for leaders across the BFSI sector. Work with us to create unexpected solutions to known problems, and discover new ways to avoid future challenges.