Business Problem

Discount Tire faced a critical challenge with their antiquated Point of Sale (PoS) system that was over 20 years old. It could not keep pace with the modern demands of their growing network of over 1200 stores. There was a pressing need to revamp their PoS to enhance efficiency, reduce customer wait times, and ensure a seamless transaction process.

The Solutions

Our team embarked on an ambitious project to overhaul the legacy PoS system. We capitalized on AWS DynamoDB’s high-performance NoSQL database service to manage the increased transaction volume effectively. 

This integration allowed us to:

  • Modernize Transaction Handling: DynamoDB’s scalability supported the efficient processing of 10-15 million product purchase requests per month.
  • Revolutionize PoS Systems: We implemented a new desktop system and developed a mobile solution, leveraging DynamoDB’s capabilities to ensure fast, reliable, and secure transactions.
  • Improve Inventory Replenishment: By utilizing DynamoDB’s real-time processing power, we accelerated inventory stocking by 50%, ensuring timely availability of products to meet consumer demands.

Value Delivered

Through these solutions, we delivered remarkable improvements:

  • Wait Time Reduction: In-store customer wait times were reduced by 30%, significantly enhancing the shopping experience.
  • Order Processing Speed: The efficiency of order processing was increased by 20%, due to the speed and reliability of AWS DynamoDB.
  • Operational Excellence: The shift to a modern, mobile-centric platform, underpinned by AWS technology, placed Discount Tire at the forefront of retail innovation, ready to meet future demands.