WORK
Building the Next-Generation Medical Access Portal

Business Problem
Inconsistent system integration was hampering ability to scale, and the providers lacked visibility of data needed for optimal clinical care.
- Accessing patient records was a time-consuming manual activity that created a risk to patient care and provider satisfaction
- The Medical Access Portal was not updated real time with the clinical data across the hospital systems to allow staff to access to the most recent patient clinical information
The Solutions
Value Delivered
The next-gen portal features many innovative capabilities while ensuring system is reliable, efficient, accessible, and easily accessible and to highest satisfaction of all stake holders.
Significantly increased physician and nursing staff efficiency making it possible to see key changes to a patient’s condition on one screen, rather than requiring hundreds of mouse clicks over 10-15 minutes to identify the same information.
Improve quality of care by making it possible to see what has changed with a patient at a glance, providing easy access to historical patient information across visits and facilities, and allowing clinical staff to visually correlate multiple disparate pieces of patient information on one screen.
Increase physician and hospital staff satisfaction by involving users in the process of designing their clinical portal, replacing the existing clinical portal that is strongly disliked by most users, and ultimately making it easier for physicians and hospital staff to provide care for our patients.