WORK
Higher Operational Efficiency with Cloud Enabled IoT Solution
Business Problem
The client’s Operations team was facing poor response time in its service management applications. Also, the cost of operations was escalating due to:
- Poor visibility of the network and across alarms or issues
- High response time for incidents
- Manual processing with on-prem architecture led to cost inefficiencies
The Solutions
Enhanced IoT Data Capture
Redesigned the backend and the database to improve data capturing across millions of IoT devices.
Comprehensive Systems Management
Developed new applications for the end-to-end tower, network, and router systems management.
Integrated GIS Solution
The solution was GIS-based and integrated with Field Service management.
Secure Authentication Integration
Included role-based authentication & integration with AAA servers, LDAP, and SAML.
Enhanced Maps Integration
Created improved Google Maps integration.
Cloud Migration Success
Migrated from OnPrem to an AWS Cloud environment.
Value Delivered
Allowed real time visualization of the network and IoT devices monitoring.
Automation of the monitoring and incident management processes.
10%
Reduction in monthly costs due to better integration with Google Maps
Low
Response time
for incidents
On Prem to AWS Cloud migration and DevOps automation.
Linked the field force processes with the monitoring processes.
